How to Claim your Prize

Claiming a lottery prize can look a little different depending on the amount you’ve won and how you purchased your ticket. To make things simple, we’ve created a quick questionnaire that will tell you exactly which forms you need and how to submit your claim — whether that’s at a retailer, by mail, or by booking an appointment at a Prize Payout office.

Ways to Claim

Option 1: At a lotto retailer

Prizes up to and including $1,000 can be claimed at participating Lotto Spot retailers. Visit a participating lottery retailer with your ticket and government-issued ID. Note: If you’re visiting a retailer, you do not need to fill out the claimant form.

If you are unable to find a retailer to pay your prize, please contact one of our Prize Payout offices for assistance.

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Tip:

Check with the retailer to ensure they have sufficient cash to pay the prize.

Option 2: By Mail

Mail your forms, original ticket, and photocopy of your government-issued ID to:

Western Canada Lottery Corporation
Prize Payout
Main Floor, 125 Garry Street
Winnipeg, MB R3C 4J1

Things to remember if you’re claiming a prize by mail:


All risks of sending tickets through the mail remain with the player. You can take a scan or photocopy for your records, but the original ticket is required for claim.

What to bring or include

Whether you’re coming in person or mailing your claim, make sure you have:

Completed Forms

To process your claim, please include the relevant completed forms:

Government-issued ID

To claim your prize, you must provide one of the following:

  • In person at a lotto retailer:
    • 1 piece of government-issued photo ID
  • By mail:
    • A front and back copy of 1 piece of government-issued ID

Mobile App Barcode

Present the barcode from the My Tickets section of the Lotto Spot! App on your phone.

Important:
  • Paper copies are not accepted.
  • Protect your barcode — whoever presents it is considered the rightful claimant.
  • WCLC will only pay a prize once per barcode.

Questions? We’re here to help!

If you’re unsure which forms you need, how to complete them, or the best way to claim your prize, we’re happy to help.

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